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Personal Data and Cookies charter

Personal Data and Cookies Charter

Welcome to the Website https://www.totalenergies.ca/ (hereinafter the “Website”)

The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data. 

 TotalEnergies Marketing Canada Inc. is the « data controller » with responsability for personal data processing on the Website https://www.totalenergies.ca. These processing operations are carried out in accordance with the applicable law.

1. Purpose of processing, legal basis, the period of storage and types of data collected 

When visiting the Website, you may need to provide us with personal data.

Purposes

Categories of personal data

Legal basis

Retention period

Respond to your information requests (e.g. press contacts, general information requests)

Identification data (name, first name, e-mail, phone number)

The processing of your data is based on our legitimate interest.

Your data is kept for as long as necessary for processing.

Requests to subscribe to e-mail alerts

Identification data (name, first name, e-mail, phone number)

The processing of your data is based on our legitimate interest.

Your data will be kept for the duration of your subscription to the requested e-mail alerts. You have the right to unsubscribe at any time.

Sponsorship requests

Identification data (name, first name, e-mail, phone number)

The information collected is necessary for the implementation of the pre contract with TotalEnergies SE, without which itcannot be executed.

Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary.

Create your candidate account in our recruitment area

Identification data (name, first name, e-mail, phone number)

The information collected is necessary for the implementation of the pre contract with TotalEnergies SE, without which it cannot be executed.

Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary.

Sending of newsletters

Identification data (name, first name, e-mail, phone number)

The processing of your data is based on our legitimate interest.

Your data is kept for a maximum period of three (3) years from your last contact with us, or for the duration of our contractual relationship if applicable; and may be kept in an intermediate archive if necessary.

Statistics

Connection data (IPs, Logs), Navigation

You authorize us to process your data. This information is necessary to enable your request to be processed, otherwise it cannot be processed. You can withdraw your consent at any time without jeopardizing any processing operations that have already been completed, by writing to the following address: contact form

Your data is kept for a maximum of 13 months. For more information, please refer to article 5. Cookie management.

 

2. Recipients of the data

In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies Group subsidiaries and one or more partners, independent distributors or subcontractors: Marketing service providers, software service providers.

 

3. Data transfers

Any transfer of data to a country outside the European Economic Area shall be carried out in accordance with the applicable regulations and in such a way as to protect your data appropriately.

As part of the services provided on the site and in order to respond to your requests, your data, such as your name, first name and e-mail address, may be transferred to TotalEnergies Group entities located outside the European Union.

In order to ensure adequate protection of personal data originating from the European Economic Area that may be transferred to TotalEnergies Group entities located outside the European Economic Area, Binding Corporate Rules (BCR) have been adopted.

For transfers of personal data not covered by BCRs to countries outside the European Economic Area, other measures are put in place to ensure adequate data protection.

If you would like more information on our BCRs please see the next tab. For information on the other measures in place to ensure adequate protection, please write to the contact address indicated at the end of this page.

 

4. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.

 

5. Cookies management

A cookie is a file that allows a website to record information relating to your computer’s navigation on it in order to make your visits to this website smoother.

Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website (First party) and some to third parties.

The table below details each cookie used on www.totalenergies.ca

We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website.

Categories of cookies and trackers

Name of the cookies and trackers

Objectives of the cookies and trackers

Editor

Retention period of the cookies and trackers

Statistics

atidvisitor, atuserid

Analysis of the traffic on the website.

AT Internet

Up to 6 months

Statistics

_cs_s, _cs_id, _cs_c

Analysis of the traffic on the website.

Content Square

Up to 6 months

Statistics

IDE, DSID doubleclick.net

Analysis of the traffic on the website.

doubleclick

Up to 6 months

Statistics

CONSENT, 1P_JAR, DV, NID, _gid, _ga

Analysis of the traffic on the website.

Google Analytics

Up to 6 months

Technical and functional

__cfduid                                

Optimisation of website performance

Cloudflare

10 days

Technical and functional

preferred-language

User's language preference

Drupal

1 year

Technical and functional

utag_main

Used by the Tealium tag manager

Tealium

1 year

Technical and functional

CONSENTMGR

GDPR consent choices, used by Drupal

Tealium

180 days

Technical and functional

user-country-slb

Protection of access to the SLB page

 Drupal

Session

 

 

How to withdraw your consent?

On your first connection to the Website https://www.totalenergies.ca/, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our Website or application or via a reminder button called “cookies”.

To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).

 

6. Your rights / Contact

In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on the performance of a contract or the implementation of pre-contractual measures, you have also the right to delete your data and to data portability and you can request a restriction of processing.

 

TotalEnergies Marketing Canada Inc.

Marketing & Communication Department

220 avenue Lafleur, 

LaSalle, Québec, H8R 4C9 - Canada

 

If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.